LED Light Exchange Program

led-bulbsIf you are a Georgetown Utility Systems (GUS) electric customer, we would like to invite you to try LED light bulbs for free!  Through the LED Exchange Program, GUS electric customers can trade-in 4 incandescent or 4 CFLs for 4 LED lights (10w) up to four times per calendar year at the Georgetown Municipal Complex (GMC).

Just stop by the GMC building to receive your free LED light bulbs.  There is a short request form you will need fill out when you get there, or if you would like to fill it out at home and bring it in, you can download it here. Remember to bring your old bulbs with you for proper recycling.

The Georgetown Municipal Complex is located at 300-1 Industrial and is open 8 AM – 5 PM, Monday through Friday except for scheduled holidays.

Penalty Waiver Application

A customer who is disabled, or who is 60 years of age or older, may request, in writing, a standing waiver of the late penalty, for utility payments made after the due date.

The customer’s disabled status must be verified by an Award Letter from the Social Security Administration.  This waiver applies only to the account holder or their spouse.

Penalty Waiver Application

Utility Customer Confidentiality Request

You can now request that personal information contained in our utility records not be released to unauthorized persons.

The Texas legislature enacted a bill allowing publicly-owned utilities to give their customers the option of making the customer’s address, telephone number, personal identification, and billing and usage information, confidential.

Complete the form below and return it to

City of Georgetown Utility Office
P.O. Box 1430
Georgetown, Texas 78627

Utility Customer Confidentiality Request