Water Conservation Rebates

Irrigation Controller Rebate Program

During the spring and summer months, lawn watering accounts for as much as 80% of household water use.  Improperly set irrigation controllers waste water which leads to higher bills.

The city of Georgetown is committed to helping our neighbors reduce overall water consumption which can also save money on their water bills. For customers with an underground irrigation system, we are offering a $75 rebate to our customers choosing to have their controller box inspected and set to Georgetown Utility Systems recommended specifications by a licensed irrigator.

Knowing how to set your controller box properly, and knowing how to turn it off during times of heavy rains can save you money.

The $75 rebate helps defray the cost of having a licensed irrigator inspect your system, properly set your controller and teach you how to maintain the proper settings in the future.

Licensed irrigators are certified by the Texas Commission on Environmental Quality.  To find a licensed irrigator in your area, you can go to their website: http://www2.tceq.texas.gov/lic_dpa/index.cfm

Rebates are processed on a first come, first served basis and will continue until designated funding has been exhausted.  Please allow 3-4 weeks for processing.  Rebate will be processed as a credit on your water bill.  Incomplete rebate forms will not be processed and will be returned to the customer.


Rebate Instructions

  1. Locate a licensed irrigator by going to the TCEQ website (https://www.tceq.texas.gov/licensing) and request an appointment.
  2. If your chosen irrigator does not have a rebate form, download and print one here.
  3. Have the irrigator complete and sign the rebate form.
  4. Sign the rebate form.
  5. Submit the completed rebate form along with your receipt by:


Email (preferred method): customercare@georgetown.org

Mail:   Georgetown Utility Services

Attn: Rebate Coordinator

300-1 Industrial Avenue

Georgetown, Texas 78627


In person:  Georgetown Utility Services
300-1 Industrial Avenue
Georgetown, Texas 78627




The City is promoting water conservation this summer as we have in past years. For most households, the single biggest step you can take is to reduce the number of days you water your lawn to two or even one day each week. You can see the watering schedule that shows your days for outdoor watering based on your address at water.georgetown.org.

Another step you can take is to drop three minutes on the zone run times on your irrigation system. Shaving a few minutes off each zone run time can save a significant amount of water. And your lawn will still be getting enough to stay healthy. If you need help adjusting your controller, contact Customer Care at (512) 930-3640 or customercare@georgetown.org.

Click on the images below for more information, and follow us on Facebook and Twitter for additional tips to conserve water throughout the summer.


Op-Ed by Mayor Dale Ross

Are We Running Out of Water?

Water use by Georgetown customers jumped dramatically in July. Daily water consumption increased from 18 million gallons in June to more than 30 million in July—an increase of nearly 70 percent.

The main factor for the sharp increase is the weather. The thermometer reached the upper 90s or the triple-digits almost every day in July. That kind of heat means we are watering lawns more often. Based on patterns in prior years, we know that in the hottest months of the summer, 75 percent of daily household water use, on average, is for landscape irrigation.

The City is promoting water conservation this summer as we have in past years. For most households, the single biggest step you can take is to reduce the number of days you water your lawn to two or even one day each week. You can see the watering schedule that shows your days for outdoor watering based on your address at water.georgetown.org. Pick two days on the schedule.

Another step you can take is to drop three minutes on the zone run times on your irrigation system. Shaving a few minutes off each zone run time can save a significant amount of water. And your lawn will still be getting enough to stay healthy. If you need help adjusting your controller, contact Customer Care at (512) 930-3640 or customercare@georgetown.org.

Given that Lake Georgetown—our primary water supply—is at the full mark, some may ask why water conservation is needed.

Others may wonder, “Are we running out of water?” Since we are the fastest-growing city in the U.S., do we have enough water for all those new residents?

The short answer is: we are not running out of water.

Georgetown’s current water supply comes from ground water as well as surface water in Lake Georgetown and in Stillhouse Hollow Lake. The untreated water from Stillhouse Hollow is pumped through a pipeline. The current projection in the Water Master Plan, given population growth, is that these water sources will meet demand through 2047. With additional conservation measures, our water sources can meet demand past 2060. Acquiring additional water resources could extend the timeline even further.

To extend our current water supply to meet demand through 2060, we need to reduce overall demand by 20 percent. Meeting that goal involves a multi-faceted strategy including reasonable limits on irrigation, promoting drought-tolerant grasses, and reducing the irrigated lawn area for new homes.

When the City promotes water conservation, there are really three factors to consider. The first is this long-term goal to reduce our overall consumption to meet the needs of future residents and economic development.

The other two factors are short-term and not fundamentally related to our supply contracts and sources. The first is severe drought conditions, or other extreme events, that lead us to enact our Drought Contingency Plan. In 2009 and 2011, water utilities across the region, including Georgetown’s, put water restrictions in place.

The second short-term factor is related to our just-in-time approach to building new water infrastructure to meet demand. Our goal is to deliver new water treatment, distribution, and supply capacity only when it is needed so that customers pay for capital expenses only when they are needed. With our fast-growing city, for example, we now have water storage tanks under construction on Westinghouse Road and at Daniels Mountain in the former Chisholm Trail SUD service area that is served by Georgetown. New storage tanks are planned on Cedar Breaks Road at DB Wood Road and in Sun City. Treatment plant expansions also are planned.

While the City will continue to invest in our water utility infrastructure to meet the demands of our growing population, we all have a role to play. Each of us can adjust our water use habits and take steps to reduce our overall demand. This long-term issue is one that we can solve together to ensure we have the water we need for our future.

Watering Days

Current Watering Schedule

The City of Georgetown is enacting Phase I of the Drought Contingency Plan on Thursday, Aug. 2.  The plan calls for mandatory two-day per week watering schedule for all customers. Drought conditions, extraordinarily high temperatures, excessive water consumption, and irrigation on “No-Watering” Mondays, has necessitated the activation of the Drought Contingency Plan.

The City of Georgetown water utility serves approximately 40,000 households and businesses in a 417 square-mile area including Georgetown and areas north of Florence and Liberty Hill. (See map.)

The new two-day watering schedule for irrigation systems and hose-end sprinklers is based on the last digit of your street address.


Address ends in: May water these days:
1, 5, 9 Tue. and/or Fri.
2, 4, 6, 8 Wed. and/or Sat.
0, 3, 7 Thu. and/or Sun.

The new two-day schedule spreads watering over six days each week in order to balance customer water consumption.

Watering with an irrigation system or hose-end sprinkler should not be done between the hours of noon to 7 p.m. each day. No irrigation is permitted on Mondays. Watering with hose-end sprinklers must comply with the new schedule. Use of a hand-held hose or bucket can be any day and at any time. Other outdoor water uses such as vehicle washing or filling a swimming pool can be done any day at any time.

Violations of the irrigation schedule may result in fines.

For assistance call (512) 930-3640 or email gus@georgetown.org.

A reminder to all customers: #NoWateringMonday. Monday is a recovery day for the water treatment, storage, and distribution system.


Water Quality


Georgetown Utility Systems is proud to serve our customers with water system rated as “Superior” by the Texas Commission on Environmental Quality (TCEQ).

In order to achieve and maintain recognition as a Superior Public Water System, the utility must exceed the minimum acceptable standards set forth by the TCEQ. Additionally, the following requirements must be met:

  1. adequate licensed operators;
  2. no violations for water quality;
  3. comply with all drinking water standards;
  4. proper reporting;
  5. adequate capacity;
  6. proper maintenance.

TCEQ requires each water purveyor in the state to provide its customers with an annual water quality report. The report provides detailed information about the quality of the water we provide to you.

The report also includes information about significant current and future activities. We hope that you find this additional information helpful. If you have any questions about this report or any other details about your water utility, please contact Customer Care at (512) 930-3640, toll free at (888) 474-4904 or email customercare@georgetown.org.

City of Georgetown Annual Water Quality Report 2017

Other Information

Water Data



(effective 01/07/19)

(PCA effective 02/01/19)

  • Residential Sales Tax :: Inside City Limits: 2.00% of total electric charges; Outside City Limits: None
  • Commercial Sales Tax :: Inside City Limits: 8.25% of total electric charges; Outside City Limits: 6.25% of total electric charges
Customer Charge (per month) Demand Charge (per kW) Energy Charge (per kWh) Power Cost Adjustment (per kWh) Transmission Cost of Service (per kWh) Minimum Bill
Residential Service $24.80 $0.0958 $0.0175 $0.00
Small General Service $50.00 $0.0902 $0.0175 $0.00
School Service $200.00 $0.1150 $0.0175 $0.00
Municipal Water &
Wastewater Pumping
$195.00 $19.58 $0.04504 $0.0175 $0.00
Large General Service $175.00 $11.00* $0.06543 $0.0175 $0.00 $725.00
Industrial $350.00 $16.00** $0.05648 $0.0175 $0.00 $8,350.00
Large Industrial Service $510.00 $19.25*** $0.05317 $0.0175 $0.00 $39,010.00
Municipal Service $132.00 $0.0700 $0.0175 $0.00
  • *50 kW minimum, not less than $550.00/moth
  • ** 500 kW minimum, not less than $8,000.00/month
  • *** 2000 kW minimum, not less than $38,500.00/month
  • For more information on the Transmission Cost of Service, please check our FAQ’s
Lighting Service

High Pressure Sodium Lighting (HPL)

100 Watt HPL (35kWh) 200 Watt HPL (71 kWh) 250 Watt HPL (86 kWh) 400 Watt HPL (137 kWh)
Security Lighting $8.50 $14.50 $16.70 $23.50
Municipal Street Lighting $5.09 $9.29 $11.13 $17.33
Retail Street Lighting $5.26 $9.75 $11.64 $18.17

Base Rates
(effective 01/01/2014)

Customer Charge (per month) Inside City Outside City
5/8 inch meter $15.50 $18.50
3/4 inch meter $23.00 $27.50
1 inch meter $38.50 $46.00
1 1/2 inch meter $76.50 $91.50
2 inch meter $153.50 $183.50
3 inch meter $368.00 $440.00
4 inch meter $644.00 $770.00
6 inch meter $1,410.00 $1,686.00
8 inch meter $2,450.00 $2,929.50
Residential Water Rates (effective 01/01/19)*Cost is per 1,000 gallons
(1,000 gallons) Volumetric Rate
0-10 $1.75
11-20 $2.40
21-40 $4.00
41-60 $6.50
61 and above $8.50
Non-Residential Volumetric Water Rates (effective 01/01/19)*Cost is per 1,000 gallons
Meter Size Tier 1 Rate Tier 2 Rate Tier 2 Threshold
Small Commercial <2″ $2.40 $6.50 300,001 gallons
Large Commercial 2″ $2.40 $6.50 600,001 gallons
Large Commercial 3″ $2.40 $6.50 900,001 gallons
Large Commercial 4″ $2.40 $6.50 4,000,001 gallons
Large Commercial 6″ $2.40 $6.50 6,000,001 gallons
Large Commercial 8″ $2.40 $6.50 8,000,001 gallons
Manufacturing <8″ $2.40
Municipal Interruptible $2.40
Restuarant $2.40
Evaporative Cooling $2.40
Fire Flow $2.40
Irrigation Only $4.00 $8.50 500,001 gallons
Wastewater Rate Schedule (effective October 1st, 2019)
Customer Charge Inside
(per month)
Volumetric Chg
(per 1000 gals)
Customer Charge Out
(per month)
Volumetric Chg
(per 1000 gals)
Residential Service
Single family /
Domestic use only
$32.00* N/A $36.75* N/A
Small Commercial Service
4″ sewer line /
3/4″ wtr mtr /
10 fixtures or less /
must be requested in writing
$32.00 N/A $36.75 N/A
Commercial Service
6″ or smaller sewer line
$48.40 $2.75 $55.65 $3.15
Large Commercial Service
8″ or larger sewer line
$85.95 $2.75 $98.85 $3.15
High Strength Commercial
BOD over 250 / food
processing or high level of oil
or chemicals in the discharge
$48.40 $4.50 $55.65 $5.20
Multi-Family Service
Residential housing with three or more individual dwelling units per water meter
$114.95 $2.75 $132.20 $3.15
*Residential low-income discount of 20% is available to customers who can provide us with verifiable proof of participation in the Medicaid Program by a permanent resident in the household.

Garbage Rates

(Commercial Billing after 11/01/2017, Residential Billing after 11/01/2017)

All customers inside City limits must pay garbage. All customers outside City limits who receive City utilities and live on a City garbage route may select City garbage pickup.

Sales Tax on Garbage Service: Residential and Commercial
Inside City Limits: 8.25%
Outside City Limits: 6.25%
Residential Rate: Inside City Limits – $18.80 (with recycling)
Outside City Limits – $26.40 (cart only)
Non-Residential Rate: Varies – Rates will be set by type, amount and frequency of service.
Stormwater Drainage Fees (effective 10/01/15)

(effective 10/01/15)
Residential Inside City Limits: $6.50 per month

Non-Residential Inside City Limits: $6.50 per unit (2,808 sq ft)

All residential customers within the city limits must pay a monthly charge of $6.50. Non-residential customers within the city limits must pay $6.50 per unit (2,808 square feet) which is calculated on the total square footage of impervious cover on the property.

Utility Deposit Requirements and Service Charges
  • Residential Deposit – $150.00
  • Non-Residential Deposit – Double the average bill for that address (Minimum deposit amount is $150.00)
  • Meter Tampering Fee – $300.00 per incident
  • Payment Plan Administration Fee – $20.00 (plus down payment of 20%)
  • Late Payment – 10%
  • Returned Item Charge – $30.00
  • Trip Charge for Delinquent Bill or Insufficient Check – $30.00
  • After Hours Reconnect Fee – $50.00
  • Same Day Reconnect Fee for a Delinquent Account that is Cut-Off – $50.00
  • Temporary Service (5 days) – $60.00
  • New or Transfer Account Charge – $30.00 + $50.00 during non-business hours or same day connections
  • Meter Test – At Cost
  • Credit Cards : Discover, Visa, and MasterCard Accepted