Georgetown Utilities & Customer Care

CSS Portal Guides & Features

Features:

  • Start, Stop or Transfer Utility Services
  • View and Pay Your Bills
  • Consult Consumption Data – Track and compare usage
  • Sign up for paperless billing aka eBill
  • Manage Your Wallet – Set up and manage auto–pay and draft
  • Make service and account requests
  • Manage account contact information such as email, mailing address, and phone #’s

Guides:

To create a new online portal account, you will need the following information:

  • Account Number
  • Email Address
    • You will need access to your email to receive a verification code, to verify your identity
  • Personal Identification Information
    • Driver’s License
    • Passport
    • Tax ID (if commercial)

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