Water System Failure – Emergency

Usage Target – 50% reduction of overall system water use

Emergency conditions are implemented when:

1. Water demand approaches a reduced delivery capacity for all or part of the system, creating a situation in which water system demand exceeds water system capacity, for an extended length of time, as determined by the General Manager;
2. A major water line break, or a pump or other system failure occurs, which causes a loss in the capability to provide treated water service; or
3. A natural or man-made contamination of the water supply.

Customer and City Actions

• Assess the severity of the problem and identify the actions needed and time required to resolve the problem;
• Implement immediate measures to notify the public as to water system or water source failure;
• Severely restrict or prohibit, as appropriate, all water system use in the affected service area;
• Arrange for the emergency purchase of water from alternate sources for which there exists the proper agreements for such purchases; and
• Customers will discontinue or severely restrict all use of potable water from GUS water system until notified by City that a safe and adequate water for public use is restored.