Drought Information

Phase 2 – Watering allowed on ONE day of the week. See schedule below.

The current watering schedule in effect is below.

image: Phase 2 - watering schedule. only water ONE day a week

Below are some additional resources regarding water use during drought conditions as well as information on the City’s water conservation plan.

City of Georgetown Drought Contingency Plan

City of Georgetown Water Use Ordinance

City of Georgetown Five Year Water Conservation Plan

What triggers the drought contingency plan?

There are a few conditions which can cause the City of Georgetown to enter into our Drought Contingency Plan (DCP).  We monitor the level at Lake Georgetown as the volume of water in Lake Georgetown and Stillhouse Hollow, and if we get below certain thresholds we will enter into the Drought Contingency Plan.  Additionally, we track how much water we treat daily, and if we exceed certain levels of our treatment capacity for three straight days then we can enter into the DCP.

Below is a view of our daily production, and indicators of where the different phases of the Drought Contingency Plan are triggered.

What is the watering schedule during in the Drought Contingency Plan?

Phase 1 – Normal two days per week watering schedule, no automatic irrigation or hose-end sprinklers between noon and 7:00pm.

Phase 2 – Watering allowed on only ONE day a week. See schedule above.

Phase 3 – No outdoor irrigation.

What are the Drought Contingency Plan triggers?

DCP Phase Treatment Capacity (3 consecutive days) Lake Georgetown Level Combined Water Volume of Lake Georgetown and Stillhouse Hollow
Phase 1 85% 770ft 162,752 acre-feet
Phase 2 90% 765ft 105,001 acre-feet
Phase 3 95% N/A 52,501 acre-feet

Lake Georgetown Information

When we talk about Lake Georgetown, and how much water is in it, it will be in one of two ways.  One way is in acre-feet, and the other is in feet above mean sea level.  Acre-feet allows for an easy conversion into gallons to tell how much water is in the lake.  Using the actual level of the lake usually relates to some physical aspect, because if the lake gets below a particular level, certain activities may be impacted such as utilizing boat ramps, or in the case of the city, pumping water out of the lake.  Below are a couple of charts which show the current volume, as well as the current level of Lake Georgetown.

For further information regarding current or historical water levels at Lake Georgetown, both the Texas Water Development Board (TWDB) and the United States Geological Survey (USGS)have excellent resources available.

This first chart comes from the TWDB and provides a look at the current volume in terms of acre feet.  One acre-foot of water equals 325,851 gallons, so when Lake Georgetown is full (dotted red line) there is roughly 11,998,811,373 gallons of water!

Current Conditions:

TWDB Current Volume (thousands acre-feet)
Lake Georgetown Level, NOAA

Brazos River Authority Drought Information

In addition to the Drought Contingency Plan adopted by the City of Georgetown, we also work closely with the Brazos River Authority during times when they may implement the various stages of their Drought Contingency Plan.  To find more information regarding the Brazos River Authority and the Drought Contingency Plan click below.

Brazos River Authority Drought Information 

Water Treatment Plant Projects

To address the demands of population growth in our water service area, the City of Georgetown is building a new water treatment plant on the south shore of Lake Georgetown. The City is also expanding the North Lake Water Treatment Plant to increase treatment capacity.

South Lake Water Treatment Plant

The City of Georgetown broke ground on the South Lake Water Treatment Plant on May 10, 2022. The new plant will double the treatment capacity of the water utility with planned construction completion in two phases from 2025-2026. The new plant will be located on the south side of Lake Georgetown, near Cedar Breaks Park.

The new treatment plant is needed to continue to meet the water demands of a growing community and has been part of the Water Master Plan for decades.

“With more than 5,000 new residents coming to Georgetown last year, the demand for water continues to increase rapidly,” Mayor Josh Schroeder said. “As a result, the City Council voted to accelerate the schedule for this new water treatment plant. In doubling the treatment capacity of our water utility with this plant, we will be ready to serve the water needs of our growing city.”

After a competitive bid process, PLW Waterworks was awarded the construction contract for the plant, which will have a capacity of producing 44 million gallons per day of treated water. CDM Smith is the design engineer for the new plant.

The contract cost is $175.3 million, which will be funded by water utility revenues. Impact fees paid by developers of new homes, as well as utility revenues from water bills, will fund the 30-year revenue bonds for the new plant.

The project includes the water treatment facility as well as a raw water intake on Lake Georgetown and a raw water transmission line. Other elements of the project include an administration building that houses a secondary control center, process control labs, and additional office and administration space.

The City purchased the land for the plant site about three years ago and began design for the facility about two years ago.

North Lake Water Treatment Plant

The $11.7 million expansion of the North Lake Water Treatment Plant will increase plant capacity by 30 percent to 37.4 million gallons per day. The project started in 2021 and should be complete in summer 2023.

Water conservation this summer will be especially important for Georgetown customers since this plant expansion will not come online until next summer.

Sprinkler System Maintenance

Update Your Sprinkler System’s Controller

Billions of gallons of water are wasted every day from inefficient landscape watering. Newer, more efficient irrigation-control technologies use local weather and landscape conditions to tailor watering schedules to the conditions in your yard. For example, a rain and freeze sensor automatically shuts off your irrigation system during rain or freezing temperatures. This landscape irrigation guide has additional information on watering efficiently.

Want more landscaping ideas? Click here for more great information about environmentally friendly yard care. 

Setting Your Irrigation System for Optimum Efficiency

Water .75 to 1.0 inches every time you water, watering until soil is moist at least 4? deep in flowerbeds and deeper below turf.  (One hour or more after watering, dig down with a screwdriver or other tool to check.)  This will take several watering cycles with 45 minutes to an hour between each cycle to avoid losing water to runoff.

To set your timer:

  1. In each zone, run your sprinkler system until you begin to see runoff, then immediately turn off the water.  This will tell you how long a cycle you can run in that zone without wasting water.
  2. Place tuna or cake pans between sprinklers for a period of time in each zone to learn how long it will take to get one inch of water.  Be sure to run in cycles to avoid runoff!
  3. Water a total of .75 to 1.0? water once per week in short cycles are needed in that zone.  Leave 45 minutes to an hour between cycles to give time for water to be absorbed.
  4. Extend time between watering as long as possible to allow time for roots to stretch deeper for moisture.

Signs of moisture stress:

Plants wilted in the morning; turf turning off color with dull purplish cast, leaf rolling or slight browning off, footprint tracks left when walked on.  If you see these symptoms in just a few spots, water those few spots with a hose.  As other parts dry down, then water the zone.

When more frequent watering might be needed:

If you have shallow soil, you may have to water more often in turf areas until you are able to build soil depth by using top dressing spring and fall.

In mid-summer extreme heat, there may be such high evapo-transpiration that you must water twice a week depending on your choice of plants and how successful you have been watering infrequently to develop deeper roots on your turf.

Notes: Shrubs and trees should be deeply soaked every three to four weeks during the dry season.

Trees: with pencil-sized stream, water area midway truck to drip-line and a little beyond.  Divide into areas like face of clock, two hours or more each area.  Keep moving around.  Check moisture depth.

Check your watering system monthly.  Be sure someone has access for your watering system when you are away from an extended time to adjust as necessary.

Need Help?

For assistance in programming your irrigation controller, call Customer Care at (512) 930-3640, or email customercare@georgetown.org.

Water Conservation Rebates

Irrigation Controller Rebate Program

During the spring and summer months, lawn watering accounts for as much as 80% of household water use.  Improperly set irrigation controllers waste water which leads to higher bills.

The city of Georgetown is committed to helping our neighbors reduce overall water consumption which can also save money on their water bills. For customers with an underground irrigation system, we are offering a $75 rebate to our customers choosing to have their controller box inspected and set to Georgetown Utility Systems recommended specifications by a licensed irrigator.

Knowing how to set your controller box properly, and knowing how to turn it off during times of heavy rains can save you money.

The $75 rebate helps defray the cost of having a licensed irrigator inspect your system, properly set your controller and teach you how to maintain the proper settings in the future.

Licensed irrigators are certified by the Texas Commission on Environmental Quality.  To find a licensed irrigator in your area, you can go to their website: http://www2.tceq.texas.gov/lic_dpa/index.cfm

Rebates are processed on a first come, first served basis and will continue until designated funding has been exhausted.  Please allow 3-4 weeks for processing.  Rebate will be processed as a credit on your water bill.  Incomplete rebate forms will not be processed and will be returned to the customer.


Rebate Instructions

  1. Locate a licensed irrigator by going to the TCEQ website (https://www.tceq.texas.gov/licensing) and request an appointment.
  2. If your chosen irrigator does not have a rebate form, download and print one here.
  3. Have the irrigator complete and sign the rebate form.
  4. Sign the rebate form.
  5. Submit the completed rebate form along with your receipt by:


Email (preferred method): customercare@georgetown.org

Mail:   Georgetown Utility Services

Attn: Rebate Coordinator

300-1 Industrial Avenue

Georgetown, Texas 78627


In person:  Georgetown Utility Services
300-1 Industrial Avenue
Georgetown, Texas 78627




The City is promoting water conservation this summer as we have in past years. For most households, the single biggest step you can take is to reduce the number of days you water your lawn to two or even one day each week. You can see the watering schedule that shows your days for outdoor watering based on your address at water.georgetown.org.

Another step you can take is to drop three minutes on the zone run times on your irrigation system. Shaving a few minutes off each zone run time can save a significant amount of water. And your lawn will still be getting enough to stay healthy. If you need help adjusting your controller, contact Customer Care at (512) 930-3640 or customercare@georgetown.org.

Click on the images below for more information, and follow us on Facebook and Twitter for additional tips to conserve water throughout the summer.


Op-Ed by Mayor Dale Ross

Are We Running Out of Water?

Water use by Georgetown customers jumped dramatically in July. Daily water consumption increased from 18 million gallons in June to more than 30 million in July—an increase of nearly 70 percent.

The main factor for the sharp increase is the weather. The thermometer reached the upper 90s or the triple-digits almost every day in July. That kind of heat means we are watering lawns more often. Based on patterns in prior years, we know that in the hottest months of the summer, 75 percent of daily household water use, on average, is for landscape irrigation.

The City is promoting water conservation this summer as we have in past years. For most households, the single biggest step you can take is to reduce the number of days you water your lawn to two or even one day each week. You can see the watering schedule that shows your days for outdoor watering based on your address at water.georgetown.org. Pick two days on the schedule.

Another step you can take is to drop three minutes on the zone run times on your irrigation system. Shaving a few minutes off each zone run time can save a significant amount of water. And your lawn will still be getting enough to stay healthy. If you need help adjusting your controller, contact Customer Care at (512) 930-3640 or customercare@georgetown.org.

Given that Lake Georgetown—our primary water supply—is at the full mark, some may ask why water conservation is needed.

Others may wonder, “Are we running out of water?” Since we are the fastest-growing city in the U.S., do we have enough water for all those new residents?

The short answer is: we are not running out of water.

Georgetown’s current water supply comes from ground water as well as surface water in Lake Georgetown and in Stillhouse Hollow Lake. The untreated water from Stillhouse Hollow is pumped through a pipeline. The current projection in the Water Master Plan, given population growth, is that these water sources will meet demand through 2047. With additional conservation measures, our water sources can meet demand past 2060. Acquiring additional water resources could extend the timeline even further.

To extend our current water supply to meet demand through 2060, we need to reduce overall demand by 20 percent. Meeting that goal involves a multi-faceted strategy including reasonable limits on irrigation, promoting drought-tolerant grasses, and reducing the irrigated lawn area for new homes.

When the City promotes water conservation, there are really three factors to consider. The first is this long-term goal to reduce our overall consumption to meet the needs of future residents and economic development.

The other two factors are short-term and not fundamentally related to our supply contracts and sources. The first is severe drought conditions, or other extreme events, that lead us to enact our Drought Contingency Plan. In 2009 and 2011, water utilities across the region, including Georgetown’s, put water restrictions in place.

The second short-term factor is related to our just-in-time approach to building new water infrastructure to meet demand. Our goal is to deliver new water treatment, distribution, and supply capacity only when it is needed so that customers pay for capital expenses only when they are needed. With our fast-growing city, for example, we now have water storage tanks under construction on Westinghouse Road and at Daniels Mountain in the former Chisholm Trail SUD service area that is served by Georgetown. New storage tanks are planned on Cedar Breaks Road at DB Wood Road and in Sun City. Treatment plant expansions also are planned.

While the City will continue to invest in our water utility infrastructure to meet the demands of our growing population, we all have a role to play. Each of us can adjust our water use habits and take steps to reduce our overall demand. This long-term issue is one that we can solve together to ensure we have the water we need for our future.

Backflow Device Testing

Backflow device testing must be submitted as part of the building final inspection, or as part of an Annual or Semi-Annual testing process.  All Backflow Tests must be submitted to https://www.vepollc.com/

For more information contact Customer Care at 512-930-3640, or Permitting and Inspections at 512-930-2550.


Penalty Waiver Application

A customer who is disabled, or who is 60 years of age or older, may request, in writing, a standing waiver of the late penalty, for utility payments made after the due date.

The customer’s disabled status must be verified by an Award Letter from the Social Security Administration.  This waiver applies only to the account holder or their spouse.

Penalty Waiver Application

Utility Customer Confidentiality

On June 18, 2021, Governor Greg Abbott signed HB 872 and declared it effective immediately. What does this mean for City of Georgetown utility customers?  Prior to HB 872, if a customer wanted their account information to remain private, the customer would have to fill out a Confidentiality Request form.

With the passage of HB 872, all customer information of municipally-owned utilities is completely private* and may not be shared without customer permission. To learn more about HB 872, visit https://capitol.texas.gov/BillLookup/History.aspx?LegSess=87R&Bill=HB872

If you would like your customer information to be accessible (not private) to outside entities, please fill out the Request to Disclose form located here.

* Confidentiality under Chapter 182 does not prohibit a government-operated utility from disclosing personal information in a customer’s account record to: (1) an official or employee of the state, a political subdivision of the state, or the United States acting in an official capacity; (2) an employee of a utility acting in connection with the employee’s duties; (3) a consumer reporting agency; (4) a contractor or subcontractor approved by and providing services to the utility, the state, a political subdivision of the state, or the United States; (5) a person for whom the customer has contractually waived confidentiality for personal information; or (6) another entity that provides water, wastewater, sewer, gas, garbage, electricity, or drainage service for compensation.

Aqua Alerts

With the AquaMessenger program, you decide what levels of water use in your home would trigger an email to you. For instance, if you wish to be emailed after you have used 10,000 gallons of water in a single billing month, set the first alert level to 10,000. Once you use 10,000 gallons, you will receive an email alert letting you know.

To sign up, visit https://records.georgetown.org/Forms/Aqua-Alerts