Find out what the City is doing to respond to the Coronavirus (COVID-19) and what you can do.

Georgetown Utilities & Customer Care


Residents in Georgetown are served by a community-owned electric utility. The City of Georgetown electric utility achieved diamond-level status in 2019 under the American Public Power Association’s Reliable Public Power Provider program. The designation recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement.

Connect/Disconnect Your Utilities

Residential – Connects or Transfers Commercial Connects Disconnect Your Utilities

Customer Service

Pay & Access Your Utility Account Apply For A Permit

Report an Outage

Street Light Electric/Water

Frequently Asked Questions

Frequently Asked Questions


The City of Georgetown electric utility started in 1910 when the residents of Georgetown approved bonds for the construction of Light and Water Works plant on Ninth Street. Coal-fired engines at the plant supplied electricity for the city and powered a water pumping system. In 1945, the utility switched to purchasing wholesale power supplied through transmission lines.

Service area

The City of Georgetown electric utility serves about 25,000 customers in its service area, which includes most of the Georgetown city limits as well as areas on the north side of Round Rock.

Map of CCN

Map of CCN

If you have a question about the City’s electric utility, or would like to request a presentation from the Electric Department at a community event, please email



Print Friendly, PDF & Email