Georgetown Utilities & Customer Care

Water Resources

Helpful Links

Water Town Halls summer 2024

Capital Improvement Projects – Find information on Water Treatment Plant construction projects.

Where does Georgetown get its water? – Learn about Georgetown’s Integrated Water Resources Plan.

Groundwater Supply Project – Find information on our Groundwater Supply Project with EPCOR.

2022 Water and Wastewater Rate Study – The 2022 rate study helped determine the rates and rate structure across all customer classes needed to equitably fund the water utility for the next five years.

Water Utility Advanced Meter Upgrades – The Water Utility is installing an Advanced Metering Infrastructure (AMI) system, featuring 23,500 smart meters, by September 2025. Learn more about this project.

Annual Water System Maintenance – Learn about Georgetown Water Utility’s regular water system maintenance.

PFAS Chemicals and their impact on City of Georgetown – Find information on how Georgetown Water Utility is addressing the EPA’s new regulations on PFAS chemicals that will be enforcable in 2029.

City of Georgetown Water Utility Reports

Water Quality Report

The City of Georgetown is committed to providing safe drinking water to our customers. The 2023 Annual Drinking Water Quality Report and Consumer Confidence report summarizes the quality of water provided by City of Georgetown Water Utility.

Published: 2024

Water Quality Report
Informe de Calidad Del Agua

Water Conservation Plan

The Texas Commission on Environmental Quality (TCEQ) and the Texas Water Development Board (TWDB) have provided guidelines and requirements governing the development of water conservation plans. This water conservation Plan was developed and implemented by the City of Georgetown in accordance with TCEQ and TWDB guidelines.

Published: 2019

Water Conservation Plan

Drought Contingency Plan

The City of Georgetown has adopted this Drought Contingency Plan to conserve the available water supply, protect the integrity of water supply facilities, and to minimize the adverse impacts of water supply shortage or other water supply emergency conditions.

Last Adopted: April 11, 2023

Drought Contingency Plan

Water User Ordinance CHAPTER 13.15. – WATER CONSERVATION

This document provides a Code of Ordinances for City of Georgetown Public Utilities and Services.

Published: October 30, 2023

Water Use Ordinance

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