Georgetown Utilities & Customer Care

Rebates and programs

The City encourages water conservation. We have enough water to serve our customers through 2043; however, if we all conserve, our water supply can last past 2050.

During the summer, more than 75 percent of our treated water is used for lawn irrigation

Note to Sun City residents: Your Water Matters representative can help guide you through the rebate process. Contact them at

Conservation Rebates

Irrigation Efficiency Upgrade Rebates
We offer three rebates for upgrading your irrigation system’s efficiency. These upgrades can be completed yourself or by a licensed irrigator. These rebates include:

  • Spray-to-drip whole-zone conversion
  • Multi-stream nozzle whole-zone conversion
  • Smart controller replacement- replace your existing controller with a Wi-Fi enabled, weather-based controller

Each rebate has a maximum value of $150. Not all homeowners will qualify for the full amount.

For Spray-to-drip whole-zone conversion rebate, click here.

For Multi-stream nozzle whole-zone conversion rebate, click here.

For Smart controller replacement rebate, click here.

Irrigation Check-up Rebate
Improperly set irrigation systems waste water which leads to high bills. If you have an underground irrigation system, the City offers a $75 rebate to help offset the cost of having your irrigation controller inspected by a licensed irrigator and set to our recommended specifications. You will also learn how to maintain those settings.

Knowing how to set your irrigation controller and turn it off during rainy seasons will save you money. Licensed irrigators are certified by the Texas Commission on Environmental Quality. To find a licensed irrigator in your area, click here.

Rebates are processed on a first-come, first-served basis while funding is available. Processing can take up to a month, and the rebate will appear as a credit on your water bill. Incomplete rebate forms will not be processed and will be returned. Irrigation check-up rebates are limited to one per customer per fiscal year (Oct. 1-Sept. 30). To apply for the rebate, click here.

Rain Barrel Rebate
Rainwater harvesting is a great way to augment limited water supplies and is perfect for landscape irrigation. Rainwater harvesting can help you reduce your utility bill.

Residential water customers may apply for a $25 rebate for the purchase and installation of a new rain barrel once per fiscal year (Oct. 1-Sept. 30). To apply for the rebate, click here.

Xeriscaping is the process of landscaping that reduces or eliminates the need for supplemental water from irrigation. Xeriscapes can reduce water by 60 percent or more compared to regular lawn landscapes. For customers with an irrigation system, we are offering a Xeriscape Conversion Rebate Program. The rebate covers the cost of conversion up to $600. This includes purchasing the materials for do-it-yourselfers or having a contractor provide the materials and do the work for you. View and fill out the Xeriscape Conversion Rebate form.

Irrigation Variance Form

There may be circumstances where current watering rules cannot be reasonably followed.  In these limited cases, a variance to the Water Conservation Ordinance may be requested. View and fill out the Irrigation Variance Form.

Conservation Programs

Georgetown Utility Analysis and Reporting Doorway, or GUARD, allows you to track your water and electric use daily. It can help you understand how conserving water and electricity can lower your bill. Click here for an instructional video. Click here to register.

Aqua Alerts
Aqua Alerts sends you an automatic message when you use a certain amount of water during the month. You select when you want to be notified. For instance, if you set an alert for 10,000 gallons of water, you will receive an email when you reach that amount each month. Click here to sign-up.

Financial Assistance Due to Income Loss Application
If you’ve struggled to pay your mortgage and/or utility bills you may qualify for assistance.  Click here to apply.

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