Georgetown Utilities & Customer Care


The City of Georgetown serves about 43,000 water accounts representing more than 100,000 people in a 440-square-mile service area that includes the City of Georgetown and parts of Williamson, Bell, and Burnet counties.

Water is a finite resource and while we have enough water now, we need to do what we can to ensure we have enough water for the future. The ability to provide clean drinking water can be affected by many things.

Drought – during a drought, our water supply is not regularly replenished and can affect our water storage capabilities.

Demand – when water use increases, like during the hot summer months, it can cause the demand for water to place a strain on our infrastructure.

Infrastructure – as our customer base grows, so must our ability to provide water. This means more infrastructure.

Code of Ordinancesclick here to review CHAPTER 13.15. – WATER UTILITY SERVICES[4]

Georgetown has experienced unprecedented growth in the past few years and this growth is expected to continue. We are committed to meeting the needs of our growing community while providing reliable service to our customers.

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