The City of Georgetown serves about 42,000 water accounts representing about 62,500 customers in a 440 square-mile service area that includes the City of Georgetown and surrounding areas. Water Rates For a detailed description of water rates and tiers, please visit https://gus.georgetown.org/customercare/rates/. Water Data Water Data

Backflow device testing must be submitted as part of the building final inspection, or as part of an Annual or Semi-Annual testing process.  All Backflow Tests must be submitted to https://www.vepollc.com/ For more information contact Customer Care at 512-930-3640, or Permitting and Inspections at 512-930-2550.  

A customer who is disabled, or who is 60 years of age or older, may request, in writing, a standing waiver of the late penalty, for utility payments made after the due date. The customer’s disabled status must be verified by an Award Letter from the Social Security Administration.  This waiver applies only to the … Continue reading “Penalty Waiver Application”

You can now request that personal information contained in our utility records not be released to unauthorized persons. The Texas legislature enacted a bill allowing publicly-owned utilities to give their customers the option of making the customer’s address, telephone number, personal identification, and billing and usage information, confidential. Complete the form below and return it … Continue reading “Utility Customer Confidentiality Request”

With the AquaMessenger program, you decide what levels of water use in your home would trigger an email to you. For instance, if you wish to be emailed after you have used 10,000 gallons of water in a single billing month, set the first alert level to 10,000. Once you use 10,000 gallons, you will … Continue reading “Aqua Alerts”

On August 3rd, the City of Georgetown entered into Phase 1 of the Drought Contingency Plan.  Due to this, issuance of irrigation variances will be suspended.  For more information on the Georgetown Drought Contingency Plan please click here. For further information please cal 512-930-3640 or email customercare@georgetown.org    

This Water Conservation Plan was developed to maintain and extend the available water supply to the City’s certified service area and to protect the integrity of water supply facilities with a focus on domestic water use, sanitation and fire prevention; to protect and preserve public health, welfare and safety; and to minimize the adverse impacts … Continue reading “Water Conservation Plan”

Regional water planning provides for the orderly development, management, and conservation of water resources and preparation for and response to drought conditions in order that sufficient water will be available at a reasonable cost to ensure public health, safety, and welfare; further economic development; and protect the agricultural and natural resources of that particular region. … Continue reading “Brazos G Regional Water Plan”