Georgetown Utilities & Customer Care

Welcome to Georgetown Water

What’s my watering schedule?

All Georgetown water utility customers remain in a one-day-per-week outdoor watering schedule and other Drought Stage 2 restrictions. The one-day-per-week irrigation schedule is based on the last digit of the street address. Watering with an irrigation system is not permitted from 7 a.m. to 7 p.m. on any day. Watering with an irrigation system is not permitted on Mondays at any time. Watering with a hand-held hose or bucket can be done any day and at any time, including watering for trees, food gardens, and other plants.

Water conservation plays a key role in keeping our treated water capacity readily available in summer months. Georgetown Water Utility customers remain in one-day (Stage 2) watering restrictions.

Other things to know about watering:

  • Restrictions apply to commercial water customers as well as residential. No one is exempted from these restrictions.
  • Low-output watering methods – like handheld watering, using a watering can/bucket – are still allowed any day of the week.
  • There is no watering allowed between 7 a.m. and 7 p.m. any day.
  • Drip irrigation is allowed on your watering day within the allotted 12-hour time frame of Midnight – 7 a.m. and 7 p.m. – Midnight.
  • Don’t forget, Mondays are no-watering days. This gives our system a chance to recovery after the busy weekend.
Automatic Irrigation Systems, Hose-End Sprinklers, Soaker Hoses and Drip Irrigation
Last digit of property street address: Allowed Watering Day: Allowed Watering Hours:
1 Tuesday Midnight – 7:00 A.M. AND 7:00 P.M. – Midnight
2 or 6 Wednesday Midnight – 7:00 A.M. AND 7:00 P.M. – Midnight
0 Thursday Midnight – 7:00 A.M. AND 7:00 P.M. – Midnight
5 or 9 Friday Midnight – 7:00 A.M. AND 7:00 P.M. – Midnight
4 or 8 Saturday Midnight – 7:00 A.M. AND 7:00 P.M. – Midnight
3 or 7 Sunday Midnight – 7:00 A.M. AND 7:00 P.M. – Midnight
Monday None

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About Georgetown’s Water

The City of Georgetown serves about 43,000 water accounts representing more than 100,000 people in a 440-square-mile service area that includes the City of Georgetown and parts of Williamson, Bell, and Burnet counties.

Georgetown Water customers receive their drinking water from both surface water and ground water sources. Our surface water is primarily supplied through a contract with the Brazos River Authority (BRA) and comes from Lake Georgetown, Lake Stillhouse Hollow, and Lake Belton. Additionally, surface water contracted through the Lower Colorado River Authority (LCRA) from Lake Travis, and from the City of Round Rock, the City of Florence, and the City of Leander, add to our available water supply. Round Rock also utilizes surface water from Lake Georgetown as well as groundwater from the Edwards Aquifer.

Water is a finite resource, and while Georgetown Water Utility has enough water now, we must do all that we can to ensure we have enough water for the future. The ability to provide clean drinking water can be affected by many things.

  • Drought – during a drought, our water supply is not regularly replenished which can affect our water storage capabilities.
  • Demand – when water use increases, like during the hot summer months, it can cause the demand for water to place a strain on our infrastructure.
  • Infrastructure – as our customer-base grows, so must our ability to provide water. This means more treatment plant, waterline, pump, and storage capacity.

Read our code of ordinances hereclick here to review CHAPTER 13.15. – WATER UTILITY SERVICES[4]

Georgetown Water Utility is a WaterSense Partner

WaterSense, a voluntary partnership program sponsored by the U.S. Environmental Protection Agency (EPA), is both a label for water-efficient products and a resource for helping you save water.

WaterSense partners are ambassadors that promote the value of water efficiency and WaterSense-labeled products, new homes, and programs. Partners help educate communities while transforming the marketplace.

Water Wise Tips and Tricks

  • Only water when needed. Factors like weather, types of plants/turf, and grass height are all things to take into account when setting your watering schedule.
  • Watch what you’re watering. Make sure your sprinkler heads are always aimed at turf/planted areas to avoid wasted water on pavement.
  • Be weather aware. If rain is in the forecast make sure to turn off your irrigation system and avoid manual watering.
  • Set your mower higher. Longer grass blades will help protect the ground underneath, which helps moisture retention and requires less supplemental water.
  • Sweep don’t spray. Using a broom to clean patios, decks, and sidewalks is a great way to reduce unnecessary water usage around your home.

Make sure your watering time is set for the correct day following the City of Georgetown watering schedule.

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image: City of Georgetown Texas logo