Georgetown Utilities & Customer Care

Safety and Reliability

Call before you dig

Call 811 to have underground electric lines and other utility lines marked before digging on your property. Please call 811 before any digging such as planting a tree, digging fencepost holes, trenching with a machine, or excavating with a backhoe.

Reliable Public Power Provider (RP3)

The City of Georgetown electric utility achieved diamond-level status in 2019 under the American Public Power Association’s Reliable Public Power Provider (RP3) program. The designation recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Georgetown is one of six public power providers in Texas to receive the diamond designation. In total, only 254 of the more than 2,000 public power utilities nationwide hold the RP3 designation. Levels of recognition include gold, platinum, and diamond. Georgetown Utility Systems had been a platinum designee since 2016.

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image: City of Georgetown Texas logo