Georgetown Utilities & Customer Care

Ways to Pay Your Bill

Postal Mail

PO Box 200662
Dallas, TX 75320-0662

In Office Lobby

Available during normal business hours

Monday-Friday; 8:00AM – 5:00PM
300 Industrial Ave, BLDG. 1
Georgetown, TX 78626

Accepted forms of payment:

  • Cash
  • Visa (Credit and Debit)
  • Mastercard (Credit and Debit)
  • Discover (Credit and Debit)
  • Checks
    • Checks are NOT accepted after disconnection for non-payment, account with NSF
    • Large multiple payments from commercial account will be mailed to our payment processor in Dallas, TX

We do NOT accept American Express as a form of payment. We apologize for the inconvenience this may cause some customers.

Over the Phone

Available 24 hours a day, 7 days a week
512-930-3640
Press #2 in the menu

Drop Box

Do NOT place cash in a drop box
Payments will only be processed during business hours
300 Industrial Ave, BLDG. 1
Georgetown, TX 78626

In drive-through: Lane 2

CSS Portal

Our CSS Portal accepts the following methods of payments:

  • Visa (Credit and Debit)
  • Mastercard (Credit and Debit)
  • Discover (Credit and Debit)
  • PayPal
  • Venmo
  • Amazon Pay
  • Google Pay
  • Walmart Pay

We do NOT accept American Express as a form of payment. We apologize for the inconvenience this may cause some customers.

Auto-Draft

Autopay your bills by setting up auto-draft in the CSS portal

Online Through Your Bank

Most banks offer their customers a bill pay service on their website or app

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image: City of Georgetown Texas logo