If you are a Georgetown Water customer (view a map of our service area to confirm) experiencing a water outage, and it is not shown on the map below, please call us at 512-930-3640, then press 1. Our system will recognize your number if it’s tied to your utility account.

To receive an update on a water outage at your property, text STATUS to 512-930-3640.

Verify if an outage has been reported in your area by checking this map.

Refer to our Outage Center for answers to frequently asked questions.